September 11, 2016 Posted in Blog Posts
While you can never predict what behaviors your clients may exhibit, you can achieve the best outcomes if you seek to understand the reason behind the behavior before you respond or react. In order to best support our clients during times of escalation or crisis we need to have first established an understanding of their history and triggers, and above all else a trusting relationship.
Easier said than done if you have not received the proper training and support, which is why Drake Medox College has partnered with The Mandt System to offer it’s students the training they need to manage the challenging behaviors they will encounter in the workplace.
For additional information regarding this topic or any of Drake Medox College’s programs please submit the following form.
[contact-form][contact-field label=”Name” type=”name” required=”1″ /][contact-field label=”Email & Contact Number” type=”textarea” required=”1″ /][contact-field label=”Message” type=”text” /][/contact-form]
~ JULIETA CABRERA - HCA